Worthing Medical Group
Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,061 reviewsReviews
I’ve always found all the staff doctors nurses receptionist’s very helpful and understanding
Amazing service as usual. Fast, caring and proactive. Thank you for looking after me
It took me 40 minutes to get through to the receptionist. When I eventually got an appointment it turns out it wasn't even with a GP or a nurse, which was concerning considering I am 37 weeks pregnant and was there with an infection. The appointment was 45 minutes late and the "practitioner" had to keep leaving to get a second opinion/approval from the GP next door, baring in mind the GP never even looked at the infection. He patronised me saying that I didn't really needed to come in about the infection "but as your here" he gave me a prescription. That same night I actually ended up in A&E, I saw a doctor and a surgeon, who both said the antibiotics prescribed were not efficient enough for the infection I had.
Many thanks for your feedback. I note that you are dissatisfied with the service that you have received. I would like to reassure you that we do take comments like these very seriously and would like to investigate this further. However I am unable to look into this without additional details. Please can you contact us via email to: worthingmedicalgroup@nhs.net in order for us to look into this.
Excellent all round service from all the nurses care I received at Shelley and Heene surgeries from Pauline,Raine, Micheline and Michelle over the last 6 weeks/17 visit's.
Excellent service
Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Worthing Medical Group: http://iwgc.net/ejhnz